Terms of Use & Privacy Policy

Terms of Use ("Terms")
Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the www.wik-group.com website (the "Service") operated by WIK Far East Ltd. ("WIK", "us", "we", or "our").

The following are the terms and conditions which govern your use of this website (“Site”). By accessing, browsing and/or using this Site, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this Site. The material provided on this Site is protected by law, including, but not limited to, Hong Kong Copyright Law and international treaties. WIK makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegally prohibited. Those, who choose to access this Site from other locations, do so on their own initiative and are responsible for compliance with applicable local laws.

Ownership of Materials and Use Restrictions
The information contained in this Site including all images, illustrations, designs, photographs, video clips, writings, product brochures and other materials that appear herein are copyrights, trademarks, trade dress or other intellectual property owned, controlled, or licensed (all of which, collectively, are herein referred to as the "Materials") by WIK or its subsidiaries and affiliates or are the properties of their respective owners. Except as provided herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of WIK or the applicable copyright owner. You may also not, without WIK 's permission, "mirror" any Materials contained on this Site on any other server. Any other use of the Materials on this Site including reproduction, any reproduction, modification, distribution, or republication may violate copyright or trademark laws, and, without the prior written permission of WIK, is strictly prohibited.
Links to Third Party Websites

Our Service may contain links to third­party web sites or services that are not owned or controlled by WIK.
WIK has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that WIK shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-­party web sites or services that you visit. Governing Law these Terms shall be governed and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

WIK's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. WIK further does not warrant the accuracy and completeness of the Materials or services at this Site, nor does it warrant that any functions of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available is free from viruses or other harmful components. WIK may make changes to the Materials and Services at this Site, at any time without notice. We shall not be liable for any damages of any kind, including without limitation loss of profits, loss or damage to data, loss or damage to goods, and/or loss resulting from the use or reliance on any material or software on this website. The Materials and Services at this Site may be out of date, and WIK makes no commitment to update the materials and Services at this Site. Information published at this Site may refer to products, programs or services that are not available in your country. Applicable law may not allow the exclusion of implied warranties, so this exclusion may not apply to you.

You agree to indemnify, defend and hold WIK, its affiliates and contractors and each of their respective agents, directors, employees, information providers, licensors and licensees, and officers (collectively “Indemnified Parties”) harmless from and against any and all liability and costs (including, without limitation attorneys’ fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms or of the foregoing representations, warranties and covenants. You will cooperate as fully as reasonably required on WIK’s defense of any such claim. WIK reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you will not in any event settle any matter without the written consent of WIK.

The terms herein shall be governed by and construed in accordance with the laws of Hong Kong, exclusive of its choice of law rules. In the event that any of the provisions herein are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect. Service, product descriptions and illustrations in this Site are subject to change without notice.

Use of Google Analytics
The site uses web analytics tools such as Google Analytics provided by Google, Inc. (“Google”). Google Analytics collects traffic data using “cookies.” The data collected is used to analyse and help us understand how you use the site. For more information about how Google handles your information, please see https://safety.google/privacy/data/

We use cookies on the Site. A cookie is a text file that a website transfers to your computer's hard disk so that the website can remember who you are. Cookies only record those areas of a website that have been visited by your computer and for how long.

You have the ability to accept or decline cookies by modifying the setting in your browser. If you would like to do this, please see the help menu of your browser. However, you may not be able to use all the interactive features of our Website if cookies are disabled.

Update of Terms and Conditions
WIK may from time to time revise these Terms by updating this posting. Please visit this page periodically to review the current terms and conditions because they are binding on you. Your continued use of the Site will mean you accept any changes. If any provision of these Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision will be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this website.

Contact Us
If you have any questions about these Terms, please contact us.

Privacy policy

WIK Far East Ltd. (hereinafter referred to as "WIK" "we" or "us") is committed to protect your personal data that you share with us, in complying with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486, the laws of Hong Kong) (the “Ordinance”), like General Data Protection Regulation (“GDPR”) and other applicable laws and reulations. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

IntroductionWe recognize the importance of the Personal Data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your Personal Data.

This Privacy Policy will apply to all Personal Data that is collected, used, disclosed, processed, and retained by us, including Personal Data that we collect online through or in connection with this website [www.wik-group.com] (this “Website” or “Site”).  

In this policy, “Personal Data” means any data about an individual who can be identified from that data, or from that data in combination with other information to which the organization may have access and includes the meaning otherwise as defined in the Act as amended from time to time.

If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your Personal Data, please do not hesitate to contact us.

Data controller
The data controller for the collection, processing and use of your personal data is:

WIK Far East Ltd.
Lee & Man Commercial Center
Unit B, 23/F
169 Electric Road
North Point
Hong Kong

Tel: +852 28 111 938
E-mail: wik@wik-group.com
Website: www.wik-group.com

If you wish to object to the collection, processing or use of your data by us in accordance with this privacy policy as a whole or for individual measures, you can address your objection to the data controller.

You can save and print out this privacy policy at any time.

Purpose for data collection
We may collect your personal data that you may volunteer on our website, by telephone or facsimile, mail or other means. Personal data collected from you may be used for any of the following purposes and/or for other purposes as may be agreed between you and us and/or as required by law. We do not collect or use personal data for any purpose other than below and state the propose for which personal data we will use before you provide personal data to us. 

  • Transaction support

Assisting you in completing for transactions and orders, managing and administering accounts, order fulfillment, delivering or providing or to be delivered or provided any services.

  • Customer service

Establish and maintain our relationship with you and provide on-going service(s) and comprehensive customer support by maintaining accurate contact and registration data, including administering product warranties, responding to complaints or enquiries, offering products, services, and features, promotions that may interest you and enabling you to participate in events and questionnaires. 

  • Business Operations

Conducting ordinary business operations, verifying your identity, research and analytics, corporate reporting and management, staff training and quality assurance purposes (which may include monitoring or recording calls to our customer support) and outreach. To store, host and/or back up (whether for disaster recovery or otherwise) your Personal Data, whether within or outside Hong Kong.

  • Compliance with Law

Compliance with applicable laws, regulations, court orders, government and law enforcement requests, to operate our services and products properly and to protect ourselves, our users and our customers and to solve any customer disputes. However, during judicial proceedings, in order to cooperate with the government to investigate or protect the rights of WIK, we may need to disclose your personal information in accordance with the law in response to the court judgment or legal process of WIK.


Information we collect
We may collect and process Personal Data about you such as:

  • Personal and business contact information, such as name, mailing address, phone number, and e-mail address that you provide through filling out forms or submit on this Website, our service centres, and any customer surveys.

  • Unique information such as user IDs and password.

  • Internet Protocol address of the computer you are using.

  • Details of products and services which you purchase from us or which you have inquired about, such as model, serial number, and dealer name.

  • Details of your visits to our Website, the activities you engage in when using the services made available via the Website and the resources that you access on or via the Website.

  • Personal background information reasonably required for recruitment and administration of employees

  • Name and URL of the retrieved file, Date and time of retrieval

  • transferred data volume

  • Message about successful retrieval (HTTP response code)

  • Browser type and browser version

  • Operating system

  • Referrer URL (i.e. the previously visited page)

  • Websites accessed by the user's system through our website

  • Internet service provider of the user

  • IP address and the requesting provider

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics to analyze our visitors profile and behavior.
We use products of Lead Inspector GmbH (www.leadinspector.de) for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. We and Lead Inspector employ cookies and/or Web beacons (also known as tracking pixels) on this Website. We transfer the data we collect about you, which may also include personal data, to Lead Inspector or Lead Inspector gathers this data directly. Lead Inspector is entitled to use information that you leave behind by visiting our Websites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this Website without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time. Exclude website tracking www.leadinspector.de/widerspruch.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


Third Party Sites
You may be able to access third party web sites through links available on our Site. You understand and agree that your use of third party sites will be governed by the privacy policies of those web sites and not by this Privacy Policy. The privacy policies of other web sites may differ from this Privacy Policy to reflect differences in site features, company services or applicable law.


We are dedicated to protect the quality and integrity of your Personal Data. For this we have adopted industry-standard security technologies, procedures and organizational measures, to protect your data from unauthorized access, use or disclosure. We also encourage you to take precautions to protect your Personal Data from security breach. For example, where we have given you, or where you have chosen, a password to access certain parts of the Website or your registered user account, you should not share this password with others.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Disclosure of the Information
Your Personal Data may be used, disclosed, maintained, accessed, processed and/or transferred to the following third parties, whether sited in Hong Kong or outside of Hong Kong, for the purposes set out above:

  • Our headquarters, subsidiaries and group companies.

  • Third party service providers which require the processing of your data, for example, third party service providers which have been engaged by us to : (i) to provide and maintain any IT equipment used to store and access your Personal Data; (ii) to host and maintain this Website; or (iii) otherwise in connection with the provision of certain services provided to you on or via this Website.

  • Our auditors and legal advisors.

  • Respond to duly authorized information requests of law enforcement agencies, regulators, courts and other public authorities, including to meet national security or other law enforcement requirements

  • Comply with any law, regulation, subpoena, or court order


Google Analytics
We use Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files, which are stored on your computer and enable the analysis of your website use. The information generated by the cookie about the use of this website by the site visitors is usually transferred to a Google server in the USA and stored there.

This is also our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR.

Google has signed and certified itself under the Privacy Shield Agreement between the European Union and the USA. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the entry linked below:


We have enabled IP anonymization on this site (anonymizeIp). In this manner, your IP address is however first shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On our behalf, Google will use this information to analyse your use of the website to compile reports about website activities and to provide us with other services connected to website use and internet use.

The IP address transmitted from your browser as part of Google Analytics will not be consolidated with other data by Google. You can prevent the storage of cookies by configuring your browser software accordingly; we would however like to point out that, in this case, you may probably not be able to fully use all functions of this website.

Furthermore, you can prevent Google from transferring the data generated by the cookie and related to your use of the website (incl. your IP address) as well as from processing this data by downloading and installing the browser plugin available under the following link:  http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plug-in or within browsers on mobile devices, you can click the following link to set an opt-out cookie to prevent future collection by Google Analytics within this website (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): [Disable Google Analytics]

Lead inspector
For statistical analysis of visitor access, data is collected, processed and stored with technologies of Lead Inspector GmbH for marketing purposes and for the recognition of web visitors. The technology of Lead Inspector GmbH uses this data to determine addresses, but only in cases in which it can ensure that it is a company and not a single person as a visitor. So-called cookies may be used for this purpose. Cookies are small text files that are stored on your computer and enable the analysis of your website use. The company data collected by Lead Inspector GmbH may also contain personal data. Lead Inspector GmbH may use information left behind by visits to the websites to create anonymous user profiles. If IP addresses are collected, they will be made anonymous immediately after collection by deleting the last number block.

Data collection and storage by Lead Inspector GmbH for this website can be revoked at any time with future effect at www.leadinspector.de/widerspruch.

Storage duration
Unless specifically stated, we only store personal data for as long as is necessary to fulfil the purposes pursued.

In some cases, there are statutory requirements for the storage of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and deleted after expiry of the legal retention period.  

Your rights as a data subject
According to the applicable laws, you have various rights regarding your personal data. If you wish to assert these rights, please send your request, clearly identifying yourself, by e-mail or by post to the address specified in section 1. Should you make use of your rights listed below, we will check whether the legal requirements for this have been met.

Below you will find an overview of your rights.

a) Right to confirmation and information
You have the right to clear information about the processing of your personal data.

In detail:
You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:

  • the purposes of processing;

  • the categories of personal data being processed;

  • the recipients or categories of recipients to whom the personal data have been or are still being disclosed, in particular, recipients in third countries or international organisations;

  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;

  • the existence of a right to have the personal data concerning you rectified or deleted or to have the data controller restrict processing or a right to object to such processing;

  • the existence of a right of appeal to a supervisory authority;

  • if the personal data is not collected from you, all available information about the origin of the data;

  • the existence of automated decision making including profiling pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the implications and the envisaged effects of such processing for you.


If personal data is being transferred to a third country or an international organisation, you have the right to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.


b) Right to rectification
You have the right to ask us to correct and, if necessary, complete any personal data concerning you.

In detail:
You have the right to request us to promptly correct any inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

c) Right to erasure ("right to be forgotten")
In a number of cases we are obliged to delete personal data concerning you.

In detail:
Pursuant to Art. 17 para. 1 GDPR, you have the right to demand that we promptly delete personal data concerning you, and we are obliged to promptly delete personal data if one of the following reasons applies:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

  • You revoke your consent, upon which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR and there is no other legal basis for the processing.

  • You file an objection to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for processing, or you file an objection to the processing pursuant to Art. 21 para. 2 GDPR.

  • The personal data have been processed unlawfully.

  • The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States, to which we are subject.

  • The personal data was collected in relation to offered information society services in accordance with Art. 8 para. 1 GDPR.

If we have made the personal data public and we are obliged to delete them pursuant to Art. 17 para. 1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform those responsible for data processing, who process the personal data, that you have requested them to delete all links to this personal data or copies or replications of this personal data.


d) Right to restriction of processing
In a number of cases you are entitled to request us to restrict the processing of your personal data.

In detail:
You have the right to request us to restrict processing if one of the following conditions is met:

  • the accuracy of the personal data is disputed by you for a period that enables us to verify the accuracy of the personal data,

  • the processing is unlawful and you have rejected the erasure of the personal data and have instead requested the restriction of the use of the personal data;

  • we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or

  • You have filed an objection to the processing pursuant to Art. 21 para. 1 GDPR, as long as it is not yet clear whether the justified reasons of our company outweigh yours.


e) Right to data transferability
You have the right to receive, transmit or have us transmit personal data concerning you in machine-readable form.

In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format, and you have the right to transmit this data to another data controller without our interference, provided that

  • processing is based on consent pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 b) GDPR and

  • processing is carried out using automated methods.


When exercising your right to data transferability in accordance with paragraph 1, you have the right to request that the personal data be transferred directly by us to another data controller, insofar as this is technically feasible.

f. Right of objection

In detail:
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 para. 1 sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process personal data for direct advertising purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct advertising.

You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you, for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR unless the processing is necessary to fulfil a duty in the public interest.

g) Automated decisions including profiling
You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect on you or significantly impairs you in a similar manner.
Automated decision making based on the collected personal data does not take place.

h) Right to revoke consent under data protection law
You have the right to revoke your consent to the processing of personal data at any time.

i) Right of appeal to a supervisory authority
You have the right of appeal to a supervisory authority, in particular in the Member State of your place of residence, your workplace or the place of the suspected infringement, if you believe that the processing of personal data concerning you is unlawful.

Changes to this Privacy Policy
This Privacy Policy is effective as of April 1st and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us
If you have any questions about this Privacy Policy, please contact us.